Refund & Cancellation Policy

1. Overview

This Refund & Cancellation Policy applies to purchases made through the e-commerce stores owned and operated by Indeficienter LLC ("Indeficienter," "we," "us," or "our"). It explains when refunds, exchanges and cancellations are available and how to request them.

Where a store publishes its own terms at checkout, those terms apply together with this Policy. Statutory consumer rights in the customer's country, including EU withdrawal rights, always apply in addition to this Policy.

2. Return eligibility

Eligible items may be returned within thirty (30) days of the delivery date, subject to the following conditions:

• Items must be unused, in their original condition, and in original packaging;
• Proof of purchase (order number or confirmation email) is required;
• Final-sale, clearance, personalized, hygiene-sealed or perishable items are not eligible for return unless defective.

3. EU right of withdrawal

Customers in the European Union may withdraw from a distance purchase within fourteen (14) days of receiving the goods without giving a reason, in line with Directive 2011/83/EU. Notify us by email within that period and return the goods promptly; we refund the purchase price, including standard outbound delivery, once the return is received.

4. Refund process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are issued to the original method of payment within ten (10) business days of approval.

Payment processing times vary by financial institution and are outside our control. If a refund has not appeared after ten (10) business days, please contact your bank or card issuer before reaching out to us.

5. Exchanges and replacements

We replace items that arrive defective or damaged, subject to inspection and product availability. If an identical replacement is unavailable, we will offer a comparable item or a full refund at your election.

6. Order cancellations

Orders may be cancelled before they are processed for fulfillment by contacting us with your order number. Once an order has entered fulfillment it can no longer be cancelled and will instead be governed by the return process above.

7. Return shipping

Unless the item is defective, incorrect or damaged in transit, return shipping costs are the customer's responsibility. We recommend a trackable service; we cannot process refunds for returns that do not reach us.

8. Non-refundable circumstances

Refunds will not be issued where:

• The return window has expired;
• Items show signs of use, customer-caused damage, or missing components;
• The purchase was a non-returnable item as described in section 2;
• We cannot verify that the purchase was made through one of our stores.

9. How to request a refund

Send your order number, the items concerned and a short description of the issue to indeficienter.llc@gmail.com. Photographs help us resolve damage and defect claims faster.

10. Contact

Questions about this Policy may be directed to Indeficienter LLC, 8200 NW 41st Street, 2nd Floor, Doral, FL 33166, United States, or by email to indeficienter.llc@gmail.com.